The Charing Practice in Ashford, Kent provides its community with a range of healthcare facilities and treatments. With a full dispensing pharmacy and various complementary therapies including in-house counselling, a chiropractor, myofascial release, and a yoga practitioner, it aims to ensure the patients in the 21 villages and communities it serves don’t need to travel to receive further treatment.
Featuring a specialized Asthma/COPD Clinic, the practice is sensitive to the needs of those with existing respiratory issues and was already aware of the concerns around indoor air quality and how best to manage it — as such, their decision to invest in clean air technology came as no surprise.
According to Senior Partner and Lead GP, Dr. Bill Warrilow, the doctors at the practice heard about Radic8 VIRUSKILLER™ devices through a colleague at a nearby surgery and began researching its cutting-edge technology. “The more we learnt about it, the more we realized it was exactly what we were looking for so, we put in an order.”
Take control of the airflow
The Charing Practice was built in the mid-1990s and it’s clear to the surgery’s staff that it wasn’t built with airflow in mind. “The risk of vapour contagion was not something that came into the design brief of the architects, so we needed something that was going to be able to take the air — especially in spaces that have to remain stagnant for ultrasounds and other procedures — and then clean it.”
Dr. Warrilow was particularly impressed with VIRUSKILLER™ technology’s ability to take control of the air and safely decontaminate it in medically sensitive spaces such as dispensaries. “We had contagion risk in our dispensary where lots of staff work in close proximity, and because drugs are stored there, the space needs to be temperature controlled. This meant we had to rely on air conditioning. The resulting recycled air posed a major risk with managing viruses, especially during a global pandemic.”
Practice staff were equally excited about the unit’s capabilities during surgical procedures. According to Dr. Warrilow, “When we are performing minor operations and we do cautery with a hyfrecator, it creates a plume of smoke that contains carcinogenic substances and can also potentially contain viral material. Having a device that actually extracts that air, neutralizes those fumes, and deactivates the viral material makes our operating space safer.”
Clean air technology for patient and staff reassurance
The practice considers itself fortunate with the positive feedback it has received from patients who now feel safe and confident. “We’ve often been favorably compared to the local hospital where our patients said they’ve felt safer coming here than they were going to many other places for treatment. This technology is part of a package of really doing what we can, and these units have been a really valuable extra string to the bow.”
It’s not just the patients who feel safe at the practice. Doctors, nursing, and administrative staff are grateful that there are so many steps and measures to keep them safe while they look after the health of the community. “A lot of our staff feel safer coming to work than they do going to the shops or the hairdressers — you’d think working in a place where sick people go that you’d be worried about it but these units are evidence of us taking those extra steps to keep them safe. It’s nice to be at the cutting edge of these things.”
All-in-one indoor air safety
Renovations to create a new entrance will ensure that patients visiting for routine procedures will come in one way and leave another, while repositioned windows will increase ventilation and aid the VIRUSKILLER™ units in delivering clean air around the practice. ”We will be relying on the units in our consultation rooms to keep patients and staff safe. Since the installation doesn’t require any rebuilding or reengineering, it’s easily added to what you’ve already got — we found it really, really easy to do.”
Dr. Warrilow is happy that he and his colleagues took the step of investing in indoor air safety for the practice. “This technology is going to serve us for a long time. These devices will see us through and help us moving forward, so we thought it was worth investing in them for the long term. There’s nothing quite like these units.”